Refunds Policy
If you're not completely satisfied, we're here to make it right.
Your Satisfaction, Guaranteed
We stand behind the quality of our products and want you to sleep better, risk-free.
30-Days-Trial
Try your pillow for 30 nights from the date of delivery.
Easy Returns
If it's not the right fit, return it hassle-free.
Partial Refund
Get 50% of your money back, no questions asked.
Shipping Cost
The shipping cost will be deducted in case of return
Peace of Mind
Your comfort and trust mean everything to us.
What's Eligible for a Refund?
To ensure fairness, please review our eligibility requirements.
What's Not Eligible?
How Our 30-Days Trial Works
Simple steps to a stress-free return and refund.
Try It
Sleep on your OrthoCloud Pillow for up to 30 days.
Contact Us
Email our support team to initiate your return.
Return It
We'll send you a prepaid return label. Pack and ship it back.
Get Refunded
Once we receive your return, you'll get a full refund.
Important Notes
Refunds are processed within 5-7 business days after we receive your return.
Refunds are issued to your original payment method.
Allow 2-3 business days for return shipping transit time.
Need help? Our support team is here for you at every step.